Effective Date: 01. January 2025

Shipping & Returns

Shipping

& Returns

01 — Shipping Policy

We offer worldwide shipping for all orders placed on our website. Shipping costs are calculated at checkout based on your location and the shipping method selected. Delivery times vary depending on the destination:

  • Domestic (USA): 3-5 business days
  • International: 7-10 business days

Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances.

02 — Shipping policy

Shipping costs are based on your location and selected shipping method. The total cost will be displayed at checkout. We offer standard, expedited, and international shipping options.

03 — Order processing

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order is shipped, you will receive a confirmation email with tracking details.

04 — International shipping

We ship worldwide. Please be aware that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. These charges are assessed by the customs office in your country and vary by location.

05 — Returns and Exchanges

We want you to love your purchase. If for any reason you are not satisfied, we offer returns on unworn, unwashed, and undamaged items within 14 days of receipt. Custom and bespoke items are not eligible for returns due to their personalized nature. To initiate a return, please contact us at [insert email] with your order number and reason for return.

06 — Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund. Refunds will be processed to the original payment method, minus any shipping charges. Please allow 7-10 business days for the refund to appear in your account.

07 — Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at returns@whitehousecoins.com. We will provide instructions for returning the item and offer a full refund or exchange.

08 — Exchanges

If you would like to exchange an item for a different size or color, please contact us within 14 days of receiving your order. Exchanges are subject to stock availability.

09 — Contact Us

If you have any questions about our shipping or return policies, please reach out to us at returns@whitehousecoins.com.

10 — Governing Law

These Terms and Conditions are governed by the laws of District of Columbia. Any disputes arising under these Terms will be resolved in the courts of Washington D.C.

11 — Changes to these Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. By continuing to use our website, you agree to be bound by the revised Terms.

12 — Contact Us

If you have any questions about these Terms and Conditions, please contact us at terms@whitehousecoins.com.